Application – ARK Solutions

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Hours available per week

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1. Microphone is to Amplify as Microscope is to _______

Maximize Magnify Enhance Intensify

2. What day follows the day before yesterday, If two days from now will be Monday?

3. Which of the following is the correct use of quotation marks?

To show when someone is speaking To express strong feeling To split up a sentence To mark the end of a sentence

4. True or False, the following sentence is written in correct grammatical form: "I'm sorry sir but your license had expired"

True False

5. Please complete the following sentence: "Every month we ______ a team meeting."

has having have hadn't

6. Which of the following sentences is NOT grammatically correct:

A sudden illness prevented her from attending the meeting. My colleague told me a story about his weekend. This picture reminds me to my last job. My job starts at 8:30 in the morning.

7. True or False, the following sentence is written in correct grammatical form: "I have scene some sights in my time, but that is the strangest."

True False

8. Each day, John has a list of tasks he needs to finish by the end of that day. While he usually manages to finish his tasks on time, John sometimes finds that the day is nearly over and that he is unlikely to finish all of his tasks before logging off.

What is the best approach that john could take to improve?

John should try his best to finish what he can. He can always finish tomorrow. John should ask his client to help him organize his tasks better. John should ask one of his coworkers to help him complete his tasks. John should take time each morning to plan and organize the tasks that should be complete that day.

9. Jack and Jill have 44 cookies together. Jack has three times more cookies than Jill, how many cookies does he have?

10. Which of the following is the smallest value?

11. Which of the following shapes does not belong?

12. Please read the following text and answer the question which follows. Answer the question according to only the information contained within the text.

Company: Good afternoon, sorry about the wait. You are speaking to Mark, I will be your support assistant today, and how can I help you?

Customer: I have a problem with the product that you have sold me.

Company: Ok. Would it be possible for you to give me your name and policy number?

Customer: Yes, my name is Miss Elizabeth Kenton, policy number 17038115.

Company: Thank you. Ok, I can see all your details up on the system now. Would you like to tell me what the problem appears to be?

Customer: Well, I have tried to use your product and it simply will not work. I also telephoned your technical support team and they were unsupportive. I do not have the time to speak to them any longer. I am simply frustrated that I cannot get any answer.

Company: I am so sorry to hear that Miss Kenton. Let me see if I can resolve it for you. Have you tried holding down the on button for 2 seconds?

Customer: Well, no, I haven't tried to do anything as I was scared of doing something wrong and making the problem worse. Ok, let me try that, bear with me a second. Well, I never, it's worked! Thank you!

Company: Fantastic. I am so sorry for any inconvenience that has been caused Miss Kenton.

Customer: Thanks for all your assistance, you have been so helpful. I am so happy to get to use this product now. What was your name again?

Company: My name is Mark. If you do have any further queries, please don't hesitate to give me a call.

The following statement is correct:

"Miss Kenton did not attempt to resolve the situation herself because she believed she would deteriorate the situation further"

True False Insufficient Information

13. How has your experience prepared you for this job and why would you be a good fit? (Minimum 4 sentences)

14. Describe a single project or accomplishment that you consider to be the most significant in your career. (Minimum 4 sentences)

15. Tell us about a time you failed. How did you handle it? (Minimum 4 sentences)

Free Your Time. Grow your team.

Executive Assistants. Administrative Tasks. Sales. Marketing.

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